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This qualification covers workers who provide a range of services and interventions to clients, and/or who implement community education and interventions.

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centred services to individuals, groups and communities.

This course is aimed at people with either industry experience or who are currently working in the Community Services industry. It will improve students' ability to deliver case management and case work intervention services to clients.