• Course Code
  • CHC52015
  • Course Type
  • Accredited Course; Free TAFE
  • Study mode
  • On Campus
  • Online (With on-campus workshops)
  • Duration
  • 2 years
  • Starting Date
  • July 2019
  • Location
  • Warragul
  • Traralgon
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Course Overview

Working in community services is one of the most rewarding career opportunities, bringing you into contact with a wonderfully diverse range of people who come from varying backgrounds and situations. Studying this qualification will give you a broad understanding of community services and the skills to responsibly supervise other staff members and volunteers.

A Diploma of Community Services covers work in service delivery, direct work with clients, community education and development projects. Once you’ve completed the diploma, you’ll be able to specialise in many support areas, including aged care, disability and mental health services. Our diploma is accredited by the Australian Community Workers Association (ACWA), which will increase your chances of finding a great role in this field. Make a difference in the lives of other people and join the growing community services industry.

This course is delivered with a combination of online and on campus workshops.


Workshops every month on a Wednesday, rotating campuses. 9.30-3.30

1st years-Monday and Thursday 9.30-3.30
2nd years- Tuesday and Wednesday 9.30-3.30

1st years-Friday 9.30-3.30

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services (ACWA Accredited).

Career Opportunities

  • Assessor
  • Family support worker
  • Case coordinator
  • Group facilitator / coordinator
  • Case worker or manager
  • Pastoral care counsellor
  • Client service assessor
  • Pastoral care manager
  • Community services worker
  • Program coordinator or manager
  • Community worker
  • Senior youth officer / chaplain
  • Coordinator * Social welfare worker
  • Coordinator family services
  • Support facilitator
  • Early intervention worker
  • Welfare worker

Opportunities for Further Study

Bachelor of Community and Human Services, any bachelor level course in the human services field including social work and behavioural sciences.

Further Information

Entry Requirements

Entry Requirements

Mandatory entry requirements

  • Students must undertake and interview and sit an LLN test. Must have a clear police check and hold a Working with Children Check. Must be 18 years or over. Must have a drivers licence or able to get one before placement begins.

Recommended entry requirements

  • Previous study or experience in community services
  • Suitable internet connectivity
  • Suitable technology e.g computer, video capabilities


Not Applicable

Online requirement

Participants will need access to a computer and an Internet connection


Course Cost

VET Student Loans

VET Student Loans are available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at those at a Diploma level and above. VET Student loans are capped at a maximum for each approved course of study and the amount of the loan cannot be greater than your remaining FEE-HELP balance. If eligible for a student loan, you can access up to $10150 to help cover the tuition fees for this course. For more information about VET Student Loans and eligibility requirements, please click here.

Help with Fees

Specialist Course Information

Specialist Course Information

  • Police check and Working with Children's Check required.


400 hours
Placement is arranged by: Institute

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many TAFE Gippsland courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

Unit Code

Unit Description


Provide systems advocacy services


Assess co-existing needs


Develop and implement service programs


Implement community development strategies


Develop workplace communication strategies


Establish and confirm the counselling relationship


Develop, facilitate and review all aspects of case management


Confirm client developmental status


Analyse impacts of sociological factors on clients in community work and services


Manage and promote diversity


Manage legal and ethical compliance


Facilitate workplace debriefing and support processes


Implement trauma informed care


Identify and respond to children and young people at risk


Work collaboratively to maintain an environment safe for children and young people


Work with people experiencing or at risk of homelessness


Manage work health and safety


Reflect on and improve own professional practice


  • Practical experiences / demonstrations
  • Oral presentations
  • Interviews
  • Group projects
  • Group discussions
  • Assignments
  • Workbooks

Enquire Online

Provide your details below and we’ll be in contact soon! Or Call 1300 133 717 to speak to a team member.