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Course Type:
Accredited Course; Free TAFE; JobTrainer
Study Mode:
On Campus
28 weeks
Starting Date:
Morwell: 2023
Bairnsdale: 2023
Bairnsdale, Morwell
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Course Overview

Do you want to work in a bar on a cruise ship? Or as a barista in a modern café? Or maybe you want to earn some income while you travel the world?

When you complete a Certificate III in Hospitality the options are endless. Let our expert trainers help give you the skills and knowledge for a successful career in hospitality.

Some of the areas that this course covers are:

  • Bar service  - Pouring a beer at your local or serving drinks at your favourite music festival
  • Being a customer service champion – managers love this!
  • The art of making coffee
  • Learning how to pair wine, beer and spirits with food
  • Waiting on tables
  • Experience working in a restaurant and café with real customers
  • Work Placement – A real introduction to industry
  • Student excursions to winery, resort, function centre and coffee roaster
  • Working on a point of sale system using IPads for order taking.
  • Food Safety
  • Responsible serving of alcohol (RSA)

This course will provide the learner with the skills and knowledge required to be employed in Australia's world class restaurant and bar industry. There is a primary focus on waiting skills, customer service, espresso coffee making, bar service and point of sales skills.

ATTENTION: As much as we’d love to offer more, we can only offer one Free TAFE course per person. If you’ve already enrolled and commenced, or enrolled but didn’t complete a Free TAFE course at any Victorian TAFE in the past you will NOT be eligible for another and will need to pay tuition and materials fees when you enrol. Reach out to us if you think this is you.


Monday, Tuesday, Thursday 9.00am-3.00pm

Weeks 1-17 will require 3 days per week attendance (Monday, Tuesday, Thursday)
Weeks 18-20 will require 2 days attendance (Monday and Tuesday)
Industry placement scheduled for weeks 15-20 (Wednesdays and Fridays)

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Certificate III in Hospitality.

Career Opportunities

  • Bar operator
  • Barista
  • Food and beverage attendant
  • Waiter
  • Front office assistant
  • Restaurant host
  • Concierge
  • Function and corporate events wait staff
  • Café attendant
  • Hospitality all-rounder

Opportunities for Further Study

  • SIT40416 Certificate IV in Hospitality
  • SIT50416 Diploma of Hospitality Management (not on offer at TAFE Gippsland)

Further Information

Course and Entry Requirements

Entry Requirements

Recommended entry requirements

It is expected that the leaner has a self interest in hospitality, or,  is actively seeking employment in a paid or voluntary role, either casual, part time or full time, with the aspiration of working within the hospitality industry.

Access to computers will be made available to learners while on campus for face to face delivery. For learners wishing to complete their self directed learning from a flexible location, such as their home, it is advised that they have access to:

  • a computer running an operating system that’s current and supported (like Windows 10), and reliable high-speed internet access.
  • a built in camera or webcam
  • built in microphone and speakers


  • an external microphone and headset.
  • Zoom webinar free software

Whether you're using a desktop, laptop, or tablet, you’ll be online for several hours a week:

  • Accessing study materials like online webinar recordings and eBooks.
  • Using library databases and the internet for research.
  • Taking notes and preparing your assessments.
  • Communicating with your lecturers, tutors, support staff, and other students.

To make the most of your online learning experience, you should already have a good working knowledge of:

  • basic computer skills
  • word processing
  • emailing
  • web browsing

Limitations to entry

The delivery of the practical units within the training restaurant may require the learner to be on their feet for up to 5 hours per day. Learners should be aware that if they have any medical conditions or pre existing injuries that may limit their ability to participate in the hands on practical assessment's, then this course may not be suitable for their learning needs.


Not Applicable

Online requirement

Not Applicable


Course Cost

Materials fees still apply for Free TAFE courses

VET Student Loans

Not Applicable for this course

Help with Fees

Specialist Course Information

Specialist Course Information



Work placement has been timetabled for 27 sessions.
Each session should consist of 1 service periods (Breakfast, Lunch or Dinner) in order to gain the minimum 36 service periods required for unit SITHIND004. The 27 sessions can be reduced if 2 shifts per day are completed.
The learner has the flexibility to negotiate the working hours with industry employers to determine the best outcome for both parties.

Placement is arranged by: Student

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many TAFE Gippsland courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Sample course units

Course units
SITHFAB016 Provide advice on food
SITXWHS001 Participate in safe work practices
SITXHRM001 Coach others in job skills
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITXCOM002 Show social and cultural sensitivity
SITXCCS006 Provide service to customers
BSBWOR203 Work effectively with others
SITXFSA001 Use hygienic practices for food safety
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITHFAB005 Prepare and serve espresso coffee
SITHFAB007 Serve food and beverage
SITHFAB014 Provide table service of food and beverage
SITXFIN001 Process financial transactions


Observation, Questioning, Tests and Quizzes and  Presentations