Certificate II in Hospitality - VDSS

This qualification is suitable for individuals wishing to learn entry-level skills required for employment within hospitality venues. Units focus on safe food handling, responsible service of alcohol, customer service, cash handling and a large range of practical tasks including food service, espresso coffee, serving of beverages and interaction with customers in a café environment. Upon successful completion, the learner will be able to perform basic tasks under direct supervision, and be job ready for casual, part time or full time employment in hospitality venues.

Course Overview

This qualification is suitable for individuals wishing to learn entry-level skills required for employment within hospitality venues. Units focus on safe food handling, responsible service of alcohol, customer service, cash handling and a large range of practical tasks including food service, espresso coffee, serving of beverages and interaction with customers in a café environment. Upon successful completion, the learner will be able to perform basic tasks under direct supervision, and be job ready for casual, part time or full time employment in hospitality venues.

Proposed Units

BSBWOR203 Work effectively with others
SITHIND002 Source and use information on the hospitality industry
SITHIND003 Use hospitality skills effectively
SITXCCS003 Interact with customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
SITXFSA001 Use hygienic practices for food safety
SITHFAB001 Clean and tidy bar areas
SITHFAB002 Provide responsible service of alcohol
SITHFAB003 Operate a bar
SITXINV002 Maintain the quality of perishable items
SITXCCS006 Provide service to customers

Pre-Requisites

Nil

Clothing and Equipment

  • Black, slip resistant dress shoes
  • Uniform top, pants & apron will be supplied
  • Students must have access to a computer and Internet along with access to the Microsoft Suite

Pathways

  • Certificate III in Hospitality
  • Diploma of Hospitality

Potential Job Outcomes

  • Bar attendant
  • Food & beverage attendant
  • Porter
  • Catering assistant

Entry Requirements

This course is for students undertaking the Victorian Certificate of Education (VCE) or the VCE Vocational Major (VCE VM). Please contact your school for more information.

Course Type

Accredited Course; VDSS

Course Code

SIT20322

Campus

Bairnsdale

Leongatha

Morwell

Completion

Full

Duration

2 years

Scored Assessment

Yes

VET in VCE

Yes

Structured Workplace Learning

Strongly Recommended

Course cost

For the course cost please visit the TAFE Gippsland website or call 1300 133 717.
 

TAFE Gippsland has made every reasonable effort to ensure the information contained in this publication is current at the time of publishing. For updated information go to tafegippsland.edu.au or call 1300 133 717. Training is delivered with Victorian and Commonwealth Government funding. TAFE Gippsland reserves the right to alter this information and/or withdraw courses listed herein. © TAFE Gippsland 2024. National Provider Number 0417

TAFE Gippsland has made every reasonable effort to ensure the information contained in this publication is current at the time of publishing. For updated information go to tafegippsland.edu.au or call 1300 133 717. Training is delivered with Victorian and Commonwealth Government funding. TAFE Gippsland reserves the right to alter this information and/or withdraw courses listed herein. © TAFE Gippsland 2024. National Provider Number 0417