FreeTAFE-icon JobTrainer-icon

Course Type:
Accredited Course; Free TAFE; JobTrainer
Study Mode:
On Campus, Online (With on-campus workshops)
2 years
Starting Date:
Online: 14/02/2022
Traralgon: 17/02/2022
Warragul: 17/02/2022 and 12/07/2022
Online, Traralgon, Warragul
Enquiry Apply

Enquire Online

Provide your details below and we'll be in contact soon!

Apply Online

Provide your details below and we'll get your application started.

Course Overview

Are you passionate about the working in your community? Do you like providing support and care to those who really need it? Then a Diploma of Community Services Forensic/Statutory Stream is right for you.

This Australian Community Workers Association (ACWA) course will allow you to gain hands-on experience as you learn to manage, coordinate and deliver life-changing services to individuals, groups and your wider community.

You’ll learn specialised skills in Statutory & Forensics and Child, Youth and Family Welfare, as you master the skills and knowledge necessary to work with the children, youth and family’s sector under the broad umbrella of community services. You’ll also learn vital case-management skills, program coordination techniques and how to develop new concepts and support ideas.

Taught both on-campus and online over a two-year period, you’ll learn to work autonomously under helpful directions from industry professionals. Working so closely with our expert teacher’s means you’ll gain the confidence needed to take on this rewarding industry, further enhancing your employment opportunities.

And once you’ve completed your qualification, there are so many opportunities for further growth. You’ll provide direct support to individuals or groups while supervising other workers and volunteers.

You might also find yourself working as a:

  • Community Care Manager
  • Coordinator of Volunteer Work
  • Team Leader / Care Team Leader
  • Family Services Coordinator
  • Support Facilitator (Community Services)
  • Community Housing Resources Worker
  • Community Development Worker for Social Housing
  • Community Recreation Coordinator
  • Housing Manager / Housing Assistant
  • Assistant Community Worker / Community Worker
  • Aboriginal Housing Worker
  • Community Services Coordinator
  • Case Coordinator (Disability)
  • Youth Housing Support Worker
  • Family Support Worker
  • Community Access Coordinator
  • Pastoral Care Counsellor

Among many other rewarding career options!

There is even the option to take your career further by studying a Bachelor level course in Community Welfare, Counselling, Social Work and Behavioural Sciences – and we will be here to walk you through all of those options if and when the time comes.

Now is the time to enter the rewarding field of community services and use your skills to support people in need.

This course is delivered with a combination of online and on campus workshops.

ATTENTION: As much as we’d love to offer more, we can only offer one Free TAFE course per person. If you’ve already enrolled and commenced, or enrolled but didn’t complete a Free TAFE course at any Victorian TAFE in the past you will NOT be eligible for another and will need to pay tuition and materials fees when you enrol. Reach out to us if you think this is you.


Traralgon:  Friday 9:00am - 3:00pm
Warragul: Thursday 9:00am - 3:00pm
Online: Weekly facilitated online sessions as per timetable (TBA).

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services Forensic/Statutory Stream (ACWA Accredited).

Career Opportunities

Community Care Manager, Coordinator of Volunteer Work, Team Leader, Care Team Leader, Family Services Coordinator, Support Facilitator (Community Services), Community Housing Resources Worker, Community Development Worker for Social Housing, Community Recreation Coordinator, Housing Manager, Housing Assistant, Assistant Community Worker, Community Worker, Aboriginal Housing Worker, Community Services Coordinator, Case Coordinator (Disability), Youth Housing Support Worker, Family Support Worker, Community Access Coordinator, Pastoral Care Counsellor, Aboriginal Neighbourhood House Coordinator, Case Coordinator (Community Services), Welfare Support Worker, Senior Youth Worker, Disability Team Leader, Support Facilitator (Disability), Community Housing Worker, Community Work Coordinator, Early Intervention Worker, Community Program Coordinator, Pastoral Care Worker, Assistant Community Services Worker

Opportunities for Further Study

Bachelor level courses in Community Welfare, Counselling, Social Work and Behavioural Sciences.

Further Information

Course and Entry Requirements

Entry Requirements

Mandatory entry requirements

Applicants must complete a Language, Literacy and Numeracy test as well as a Pre-Training Review to determine whether they are suitable for this course. Applicants then must undertake an interview and also meet the below requirements:

  • Year 11 pass or mature age
  • Clear Police and Working with Children Check
  • Drivers licence

Recommended entry requirements

  • Suitable internet connectivity
  • Suitable technology e.g computer, video capabilities
  • Capable to advanced level computer skills

Limitations to entry

  • Limited numbers due to the specificities of placement.
  • Current service user.


Not Applicable

Online requirement

Participants will need access to a computer and an Internet connection


Course Cost

VET Student Loans

VET Student Loans are available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at those at a Diploma level and above. VET Student loans are capped at a maximum for each approved course of study and the amount of the loan cannot be greater than your remaining FEE-HELP balance. If eligible for a student loan, you can access up to $15,793 to help cover the tuition fees for this course. For more information about VET Student Loans and eligibility requirements, please click here.

Help with Fees

Specialist Course Information

Specialist Course Information

All successful students must be able to provide a clear National Police Check and Working with Children Check


Students are required to complete a minimum of 400 hours of placement over the duration of the course. Usually students complete 140-200 hours in their first year and 200-260 hours in the second year. Placements must be in approved locations. Both placements must be completed to graduate from the qualification.
Placement for students is organised by the placement coordinator and approved by the teaching team and or Program Manager. Students can received RPL for 260 hours of placement (current work/past work) but must still complete 140 hours of placement in another location for placement 2.
Placement is arranged by: Institute

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many TAFE Gippsland courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

Course Units
CHCMHS013 Implement trauma informed care
HLTWHS004 Manage work health and safety
CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
CHCPRT001 Identify and respond to children and young people at risk
CHCPRP003 Reflect on and improve own professional practice
CHCMGT005 Facilitate workplace debriefing and support processes
CHCLEG003 Manage legal and ethical compliance
CHCDIV003 Manage and promote diversity
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDEV001 Confirm client developmental status
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSL001 Establish and confirm the counselling relationship
CHCCOM003 Develop workplace communication strategies
CHCCDE011 Implement community development strategies
CHCCCS007 Develop and implement service programs
CHCCCS004 Assess co-existing needs


  • Practical experiences / demonstrations
  • Oral presentations
  • Interviews
  • Group projects
  • Group discussions
  • Assignments
  • Workbooks