Course Type:
Accredited Course; Free TAFE
Study Mode:
On Campus, Combination of Online and Campus based
2 years
Starting Date:
Sale (FLC): 20/02/2023
Traralgon: 22/02/2023
Warragul: 24/02/2023
Sale (FLC), Traralgon, Warragul
Enquiry Apply

Enquire Online

Provide your details below and we'll be in contact soon!

Apply Online

Provide your details below and we'll get your application started.

Course Overview

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria.
In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

Did you know: The Victorian Government has now made Free TAFE courses even more accessible for new students enrolling for study in 2023. All Free TAFE courses at TAFE Gippsland are now available to people with higher-level qualifications and those who have completed a previous Free TAFE course and are looking to continue in their selected training pathway. Conditions and eligibility rules apply. Check out our Free TAFE information page for further details.


Campus Attendance Days
Sale (FLC): 20/02/2023

First day is Induction /Orientation, this will be online via a zoom virtual class. There will be weekly online classes and drop in workshops for delivery and assessment  support.

The orientation and induction day will provide students with an overview of the course and how to use the Moodle online learning to ensure students understand the expectations of the course before they start their course work and familiarise themselves with the learning platform.

Traralgon: 22/02/2023

Wednesday 9:00am - 3:00pm

Students will attend TAFE one day a week and placements will be arranged later in the course with their placement coordinator.

Warragul: 24/02/2023

Friday 9:00am - 3:00pm

Students will attend TAFE one day a week and placements will be arranged later in the course with their placement coordinator.

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Diploma of Community Services (Statutory & Forensic Child, Youth & Family Welfare Specialisation) (ACWA Accredited).

Career Opportunities

Community Care Manager, Coordinator of Volunteer Work, Team Leader, Care Team Leader, Family Services Coordinator, Support Facilitator (Community Services), Community Housing Resources Worker, Community Development Worker for Social Housing, Community Recreation Coordinator, Housing Manager, Housing Assistant, Assistant Community Worker, Community Worker, Aboriginal Housing Worker, Community Services Coordinator, Case Coordinator (Disability), Youth Housing Support Worker, Family Support Worker, Community Access Coordinator, Pastoral Care Counsellor, Aboriginal Neighbourhood House Coordinator, Case Coordinator (Community Services), Welfare Support Worker, Senior Youth Worker, Disability Team Leader, Support Facilitator (Disability), Community Housing Worker, Community Work Coordinator, Early Intervention Worker, Community Program Coordinator, Pastoral Care Worker, Assistant Community Services Worker

Opportunities for Further Study

Bachelor level courses in Community Welfare, Counselling, Social Work and Behavioural Sciences.

Further Information

Course and Entry Requirements

Entry Requirements

Mandatory entry requirements:

For Forensic Statutory Stream:

  • Applicants must complete a Language, Literacy and Numeracy test as well as a Pre-Training Review to determine whether they are suitable for this course.
  • Applicants then must undertake an interview and also meet the below requirements:
  • Year 11 pass or Mature age
  • Must have clear Police Check and Working With Children Check.
  • Full Drivers licence
  • Student must be prepared to provide certificate of COVID vaccination due to placement requirements.

Recommended entry requirements:

  • Reliable internet connectivity
  • Suitable technology e.g computer, video capabilities to participate in Online classes and simulated practical assessments
  • Suitable levels of digital literacy

Limitations to entry:

  • For Forensic Statutory Stream:
  • Limited numbers due to the specificities of placement.
  • Current service user.

Online requirement

Participants will need access to a computer and an Internet connection


Course Cost

VET Student Loans

VET Student Loans are available to assist eligible students studying higher level vocational education and training (VET) qualifications to pay their tuition fees. Higher level VET qualifications are at those at a Diploma level and above. VET Student loans are capped at a maximum for each approved course of study and the amount of the loan cannot be greater than your remaining FEE-HELP balance. If eligible for a student loan, you can access up to $16,788.00 to help cover the tuition fees for this course. For more information about VET Student Loans and eligibility requirements, please click here.

Help with Fees

Specialist Course Information

Specialist Course Information

All successful students must be able to provide a clear National Police Check and Working with Children Check


Students are required to complete a minimum of 400 hours of placement over the duration of the course. Usually students complete 140-200 hours in their first year and 200-260 hours in the second year. Placements must be in approved locations. Both placements must be completed to graduate from the qualification.
Placement for students is organised by the placement coordinator and approved by the teaching team and or Program Manager. Students can received RPL for 260 hours of placement (current work/past work) but must still complete 140 hours of placement in another location for placement 2.
Placement is arranged by: Institute

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many TAFE Gippsland courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Sample course units

CHCMHS013 Implement trauma informed care
HLTWHS004 Manage work health and safety
CHCPRT003 Work collaboratively to maintain an environment safe for children and young people
CHCPRT001 Identify and respond to children and young people at risk
CHCPRP003 Reflect on and improve own professional practice
CHCMGT005 Facilitate workplace debriefing and support processes
CHCLEG003 Manage legal and ethical compliance
CHCDIV003 Manage and promote diversity
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDEV001 Confirm client developmental status
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSL001 Establish and confirm the counselling relationship
CHCCOM003 Develop workplace communication strategies
CHCCDE011 Implement community development strategies
CHCCCS007 Develop and implement service programs
CHCCCS004 Assess co-existing needs


  • Practical experiences / demonstrations
  • Oral presentations
  • Interviews
  • Group projects
  • Group discussions
  • Assignments
  • Workbooks