Certificate II in Community Services - VDSS

Completing the CHC22015 Certificate II in Community Services provides foundational skills for entry-level roles in the community services sector, with a focus on communication, basic client support, and understanding community needs. Graduates can pursue roles such as community services assistant, support worker (under supervision), or administrative support within organisations delivering social, health, or welfare services. The qualification also builds employability skills valued across sectors, including teamwork, ethical practice, and cultural awareness. Importantly, it serves as a pathway into further study, enabling progression to higher-level qualifications.

Entry Requirements

Entry requirements include a minimum LLN level 2 in reading, writing, numeracy and digital literacy. Key requirements to complete the course include assessments such as multiple choice quizzes, project work, short answer questions, role plays, problem solving related to a scenario, physical demonstration relating to first aid.

Proposed Units

• HLTAID010 Provide basic emergency life support
• BSBWOR202 Organise and complete daily work activities
• CHCDIS003 Support community participation and social inclusion
• CHCCOM001 Provide first point of contact
• CHCCDE003 Work within a community development framework
• CHCDIV001 Work with diverse people
• HLTWHS001 Participate in workplace health & safety
• CHCCOM002 Use communication to build relationships
• BSBWOR201 Manage personal stress in the workplace
• CHCCOM005 Communicate and work in health or community services

Clothing and Equipment

Branded uniform shirt will be supplied

Pathways

• Certificate III in Community Services

Potential Job Outcomes

• Community Care Worker
• Support Worker (Community Services)
• Personal Care Assistant
• Disability Support Worker