• On Campus

Course Overview

Code:
CHC22015
Course Type:
Accredited Course
Mode of Delivery:
On Campus
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Intakes

Course Duration:
20 weeks
Commencing in:
  • 2026

2026 Intake

Intake Date Campus Attendance Days
20/04/2026 Morwell Wednesday, Friday 9:00am-3:00pm

About this course

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.
This course is to be delivered at Morwell Campus for the duration of 20 weeks. It is delivered in class, 2 days per week from 9am to 2.30pm on Wednesdays and Fridays.
The course is assessed written questioning, quizzes, case studies, reports and project.

If you want to work in aged care, individual support or early childhood education with a pathways to explore diverse industries, this course is for you.
With a growing demand for support to improve the well-being of various groups, including the elderly, individuals with disabilities and young children in their early learning years. you'll be in demand with this skillset, presenting strong career opportunities and the chance to make a positive difference in people's lives.

Career Opportunities

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Opportunities for Further Study

Certificate III in Community Services

Skills or Knowledge gained

Communication
WHS
Diversity
First Aid
Problem solving
Team work
Learning
Self management
Planning and organising
Technology
Initiative and enterprise

Entry Requirements

Are there specified requirements for entry into the course/qualification?: Yes

Minimum Industry Requirement

Not applicable.

Licensing/Regulatory Requirements

Will this course/qualification or a constituent unit provide a pathway to an industry licence or regulated outcome: No

Qualifications and Recognition - 2026

Upon successful completion of this course students will be eligible to receive the Certificate II in Community Services.

Work Placement - 2026

Does this course require placement?: No

Further Information - 2026

Fees

Fees and charges Government subsidised concession Government subsidised Full-fee paying student
Maximum full course tuition fee* (GST exempt) $195.30 $976.50 $3,339.00
Materials fee* (GST exempt) $0.00 $0.00 $0.00
Total $195.30 $976.50 $3,339.00
VET Student Loans

Not Applicable for this course

Important information

Sample course units

BSBWOR201 Manage personal stress in the workplace
BSBWOR202 Organise and complete daily work activities
CHCCCS019 Recognise and respond to crisis situations
CHCCOM001 Provide first point of contact
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCPRT001 Identify and respond to children and young people at risk
HLTWHS001 Participate in workplace health and safety
Assessment

The assessment for each course varies. It may include knowledge questions, practical skills tasks, projects, research work, on the job assessment, etc. Your assessor or educator will provide specific information on the requirements for your course.

You can expect that:

  • assessment methods are clear
  • assessment tasks are relevant and meet the requirements of your course
  • assessor or educator demonstrate fairness and lack of bias when assessing your work
  • educators will provide open and honest feedback about assessment tasks.