COVID-19: You can study with confidence knowing that all programs are being delivered safely observing safe distancing measures. Every course has different safe distancing requirements so enquire for more details about the course you are interested in.


Course Type:
Accredited Course; Free TAFE
Study Mode:
On Campus, Online
11 months
Starting Date:
Online: 15/02/2021
Warragul: 16/02/2021
Bairnsdale: 16/02/2021
Traralgon: 18/02/2021 and 12/07/2021
Bairnsdale, Online, Traralgon, Warragul
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Course Overview

ATTENTION: As much as we’d love to offer more, we can only offer one Free TAFE course per person. If you’ve already enrolled and commenced, or enrolled but didn’t complete a Free TAFE course at any Victorian TAFE in the past you will NOT be eligible for another and will need to pay tuition and materials fees when you enrol. Reach out to us if you think this is you.

Step into the community and welfare sector with a Certificate IV in Community Services. If you’re working or volunteering in the industry, this qualification will give you the added confidence and knowledge to offer support to people in need. With face-to-face workshops and exciting placement opportunities, you’ll gain experience and problem-solving skills that will prepare you for a long and rewarding career.

A Certificate IV in Community Services reflects the role of community service workers who design and deliver person-centred programs to individuals and groups. Equip yourself with the skills to offer support, advocacy and interventions to each client you meet and to the wider community.

With this online qualification, you will tackle challenges autonomously and discover effective ways to supervise and lead other workers in projects and teams. The daily tasks you work through may take place in a range of community service, casework or case management contexts. Put your time where it’s needed most and support your community.


Intake Days/Times
Online: 15/02/2021 Online sessions are delivered for this course (TBA) and online assessments will be conducted.
Bairnsdale: 16/02/2021 Tuesday 9:00am - 3:00pm, Wednesday 9:00am - 3:00pm
Warragul: 16/02/2021 Tuesday 9:00am - 3:00pm, Thursday 9:00am - 3:00pm
Traralgon: 18/02/2021 Thursday 9:00am - 3:00pm, Friday (9:00am - 3:00pm
Traralgon: 12/07/2021 Monday 9:00am - 3:00pm, Tuesday 9:00am - 3:00pm

Qualifications and Recognition

Upon successful completion of this course students will be eligible to receive the Certificate IV in Community Services.

Career Opportunities

  • Case worker
  • Health education officer
  • Community services worker
  • Outreach officer
  • Community support worker
  • Support worker
  • Family/Domestic violence worker
  • Welfare support worker
  • Homelessness worker
  • Welfare worker
  • Family support worker

Opportunities for Further Study

Further Information

Course and Entry Requirements

Entry Requirements

Mandatory entry requirements

  • Applicants must complete a Language, Literacy and Numeracy test as well as a Pre-Training Review to determine whether they are suitable for this course. Applicants then must undertake an interview and also meet the below requirements:
  • Year 11 pass or mature age
  • Clear Police and Working with Children Check
  • Current drivers licence.

Recommended entry requirements

  • Suitable internet connectivity
  • Suitable technology e.g computer, video capabilities
  • Capable to advanced level computer skills


Not Applicable

Online requirement

Not Applicable


Course Cost

VET Student Loans

Not Applicable for this course

Help with Fees

Specialist Course Information

Specialist Course Information

Police check and Working with Children's check required


80-140 hours
Placement is arranged by: Institute

Pathway to Industry Licence

Not Applicable

Material and Equipment supplied by students

Not Applicable

Student Services

Support is available for students at every stage of the study journey. Please speak to any of our friendly reception or teaching staff.

Recognition of Prior Learning

Many TAFE Gippsland courses offer Recognition of Prior Learning (RPL). Click to learn more about RPL and how it can benefit you.

Course Structure

Course Modules

Course units
CHCMHS001 Work with people with mental health issues
CHCAOD001 Work in an alcohol and other drugs context
HLTWHS003 Maintain work health and safety
CHCSOH001 Work with people experiencing or at risk of homelessness
CHCPRT001 Identify and respond to children and young people at risk
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCLEG001 Work legally and ethically
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCDIV001 Work with diverse people
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCOM002 Use communication to build relationships
CHCCCS019 Recognise and respond to crisis situations
CHCCCS004 Assess co-existing needs
CHCADV001 Facilitate the interests and rights of clients


Not Applicable