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Course Overview

Course Type:
Accredited course
Mode of Delivery:
On Campus
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Course Duration:
11 months
Commencing in:
  • 2024

2024 Intake

Intake Date Campus Attendance Days
13/02/2024 Warragul Tuesday, Thursday 9:00am-3:00pm
15/02/2024 Traralgon Thursday, Friday 9:00am-3:00pm
23/04/2024 Sale Tuesday, Wednesday 9:00am-3:00pm
15/07/2024 Traralgon Monday, Tuesday 9:00am-3:00pm

About this course

The call for skilled community workers who can support the increasing number of vulnerable Australians needing community services such as housing, finance, mental health and family supports, is even greater than ever.
If you have a passion to work in your community then the Certificate IV in Community Services is for you.
This course is the ideal qualification for anyone looking to start a career in the community/welfare sector, it allows you to work in areas such as:
Residential care
Youth work
Housing and homelessness
Emergency relief worker
Community Health worker
This course is face to face delivered 2 days per week at the below campuses:
Port of Sale
There is a structured workplace placement option in this course and it is organised by the teachers and placement coordinator.
This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.

This qualification reflects the role of community service workers in a range of Community Welfare settings.
These workers support the design and delivery of person-centred services to individuals and/or groups.
Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
This course combines face-to-face learning and practical classes with online resources and includes a Structured Workplace Experience – a more ‘hands-on’ form of project work which replaces previously compulsory placement to build student confidence and skills in the Community Support sector.

Watch below to find out more on studying with us

This is Susanne, one of our Community Services students

Did you know: The Victorian Government has now made Free TAFE courses even more accessible for new students enrolling for study in 2023. All Free TAFE courses at TAFE Gippsland are now available to people with higher-level qualifications and those who have completed a previous Free TAFE course and are looking to continue in their selected training pathway. Conditions and eligibility rules apply. Check out our Free TAFE information page for further details.

Career Opportunities

Case worker
Health education officer
Community services worker
Outreach officer
Community support worker
Support worker
Family/Domestic violence worker
Welfare support worker
Homelessness worker
Welfare worker
Family support worker

Opportunities for Further Study

Diploma of Community Services
Diploma of Mental Health
Diploma of Alcohol and Other Drugs

Skills or Knowledge gained

Intake and assessment
Rapport building
Case note writing
Safe work practices
Group work
Team work
Planning and organising
Working with at risk individuals and groups
Working with diverse people
Family violence
Mental health
Life span development
Child Abuse
Crisis work
Legislation and compliance
Policies and procedures
Roles and responsibilities

Entry Requirements

Are there specified requirements for entry into the course/qualification?: No

Mandatory entry requirements:

Applicants must complete a Language, Literacy and Numeracy test as well as a Pre-Training Review to determine whether they are suitable for this course.
Applicants then must undertake an interview and also meet the below requirements:
Year 11 pass or mature age
Clear Police and Working with Children Check
Full Drivers licence
Online students must be able to attend online workshops so they can participate in simulated practical assessments

Recommended entry Requirements:

Suitable internet connectivity
Suitable technology e.g computer, video capabilities
Current or previous industry skills, knowledge and/or experience
Student must be prepared to provide certificate of COVID vaccination to meet industry requirements when they apply for Structured Workplace Experience, this requirement will depend on the organisation offering the experience.

Limitations to course Entry:

Suitability for the sector.

Minimum Industry Requirement

  • Working with children check
  • Police check

Licensing/Regulatory Requirements

Will this course/qualification or a constituent unit provide a pathway to an industry licence or regulated outcome: No

Qualifications and Recognition - 2024

Upon successful completion of this course students will be eligible to receive the Certificate IV in Community Services.

Work Placement - 2024

Does this course require placement?: No

Further Information - 2024


Fees and charges Government subsidised concession Government subsidised Full-fee paying student
Maximum full course tuition fee* (GST exempt) $1,283.40 $6,417.00 $13,392.00
Materials fee* (GST exempt) $150.00 $150.00 $150.00
Total $1,433.40 $6,567.00 $13,542.00
VET Student Loans

Not Applicable for this course

Help with fees

Sample course units

CHCADV001 Facilitate the interests and rights of clients
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS004 Assess co-existing needs
CHCCCS019 Recognise and respond to crisis situations
CHCCDE019 Work within a community development framework
CHCCOM002 Use communication to build relationships
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG001 Work legally and ethically
CHCMHS001 Work with people with mental health issues
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCPRT025 Identify and report children and young people at risk
CHCSOH013 Work with people experiencing or at risk of homelessness
HLTWHS002 Follow safe work practices for direct client care

The assessment for each course varies. It may include knowledge questions, practical skills tasks, projects, research work, on the job assessment, etc. Your assessor or educator will provide specific information on the requirements for your course.

You can expect that:

  • assessment methods are clear
  • assessment tasks are relevant and meet the requirements of your course
  • assessor or educator demonstrate fairness and lack of bias when assessing your work
  • educators will provide open and honest feedback about assessment tasks.