Courtney Pettersen - 2025 Graduation portrait

On the surface, Courtney Pettersen’s graduation in May 2025 looked just like everyone else’s — full of excitement, pride and celebration as she stood alongside her peers, Certificate IV in Community Services in hand.

But for Courtney, that moment marked something far more meaningful. It was the end of a long, personal journey defined by resilience, determination and growth.

They say third time’s a charm — and for Courtney, after two previous attempts, this time it truly was.

“While I put in my best effort to study full-time and balance work, I found it challenging to consistently attend classes due to work commitments,” Courtney recalled.

“This led me to defer my studies because of the pressures of living costs and daily life. In 2022, I returned to finish my studies, but I faced the same challenges as before.”

So, what changed?

Everything changed, according to Courtney, when I began my role at East Gippsland Shire Council as an Aboriginal Engagement Officer. Through her workplace, she was offered the opportunity to return to TAFE through the Futureproof program — a flexible initiative designed to support pathways of study for young people affected by 2019-20 bushfires.

“It allowed me to study while working, helping me to overcome the barriers I previously faced,” Courtney said.

“Ultimately, I successfully completed my Certificate IV in Community Services, achieving my goal with great satisfaction.”

A Paynesville local, Courtney’s part of a close-knit Koorie family and community. She credits her upbringing for inspiring her drive to give back and make a meaningful impact in the Aboriginal community.

“The challenges I encountered in my younger years inspired me to contribute to my community and ensure that support and assistance are always available,” Courtney said.

“I believe that furthering my knowledge will enable me to serve my community even better, bridging gaps in healthcare and ensuring that everyone has access to the support they need.”

Now, with three years under her belt in her current role, Courtney continues to build strong relationships and create meaningful connections between Council and the local Koorie community.

She’s also recently taken the next step in her learning journey, enrolling with VACCHO (Victorian Aboriginal Community Controlled Health Organisation) to complete a Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care Practice.

“My goal is to one day become an Aboriginal health worker and contribute to my community,” Courtney said.

“My journey is a testament to resilience and the power of community, and I am eager to see where it leads next.”